How do I send a confirmation Mail regarding a completed investment process?

Path: "Investments" > Select the Investment

Note: The status of the investment can be "active" or "pending". A payment can also be manually recorded.

After a subscription process has been completed, you can view the status and details of the respective investment in the "Investments" section. If the payment for the investment has also been received, the status of the investment will generally be "active." To resend a confirmation email regarding the completed subscription process, follow these steps:

 

Sending a Confirmation Email

Steps:

  1. Under the "Investments" section, choose the relevant investment.
  2. After selecting the investment, you'll be in its detailed view.
  3. To confirm the completion of the subscription process by sending an email, click on the "Resend checkout Confirmation Email" field and confirm the action.

 

We hope this information was helpful. If you have any further questions, please feel free to contact our support team.

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